The Craiglands Hotel Sure Hotel Collection By Best Western, Ilkley

Our stay had its ups and downs. While we appreciated the friendly attitudes of the staff and the comfortable feel of the spaces, some aspects fell short. The dining experience was disappointing, and the rooms, despite being clean, felt outdated. Still, there's potential for improvement if the management addresses these issues.

The hotel has a charming atmosphere thanks to its historical architecture and spacious grounds. The staff is generally warm and attentive, providing an enjoyable experience. However, some aspects like the inconsistent lift service and minor issues with room heating could use improvements. Overall, it's a nice spot for a relaxing getaway, particularly with its excellent breakfast offerings.

My experience at this hotel was quite disappointing overall. There were several setbacks, particularly with the service and dining that left much to be desired. However, there were a couple of redeeming aspects, such as the cozy room decor and some staff members who tried to help. Still, I wouldn't recommend this place given my experience.

The hotel has a beautiful setting and is well-located for exploring the surrounding nature. The staff were friendly and made efforts to remedy room concerns, but my experience was overshadowed by issues such as room sizes and inadequate bathroom facilities. While the breakfast was enjoyable, the overall value for the price paid felt lacking due to the issues encountered.

I had a decent stay at the hotel, appreciating the friendly staff and the cleanliness of the place. The room was small but well-decorated, and the location was perfect for our outings to the moors. Unfortunately, the dining experience left something to be desired, particularly in terms of portion sizes and the variety offered during breakfast. Overall, it was a reasonable experience, but there were certainly areas for improvement.