The Craiglands Hotel Sure Hotel Collection By Best Western, Ilkley
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Key details
About the Hotel
Cow Pasture Rd, Ilkley,
Ilkley,
United Kingdom,
LS29 8RQ,
West Yorkshire
The Craiglands Hotel Sure Hotel Collection By Best Western features a luxury spa and fitness center with a range of wellness treatments and gym facilities. This historic 3-star Ilkley hotel has undergone a £2.2 million renovation, enhancing its functions for both leisure and business events.
Rooms & Amenities
Rooms at The Craiglands Hotel are designed for comfort, featuring traditional decor with modern amenities. Each room includes free Wi-Fi, a flat-screen TV, tea and coffee facilities, and some offer views of the Yorkshire Moors.
Dining Options
Dining at The Craiglands Hotel is provided by Brasserie1 and a bar that opens onto a garden terrace. The menu emphasizes seasonal, locally sourced ingredients, ensuring a variety of homemade dishes.
Leisure & Business
Leisure facilities include the Verbeia Spa, featuring treatment rooms, a hydro pool, and sauna. The hotel also caters to business needs, accommodating events for up to 600 delegates with various meeting spaces available.
Local Area & Transportation
Nearby attractions of The Craiglands Hotel include Ilkley Roman Fort and the picturesque Ilkley Crags, both approximately 1-2 km away. The hotel is accessible via multiple bus routes, including Ilkley Bus Station, which is an 11-minute walk.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Ilkley2300 ft
Airports
Leeds Bradford (LBA)
10.3
mi
Manchester (MAN)
61.0
mi
Bus
Bus stop
4.5
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was impressive, featuring freshly prepared options that left a wonderful taste to start the day.” view full review
Relaxing Spa Retreat
“The spa facilities were excellent, with a soothing jacuzzi and a tranquil relaxation room that provided the perfect escape.” view full review
Spacious Room Upgrade
“My upgraded room was incredibly spacious, allowing for easy movement and a comfortable stay.” view full review
Fantastic Shower Pressure
“The shower had amazing pressure, providing a refreshing experience after a long day of activities.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Room features
Heating
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Cow Pasture Rd, Ilkley,
Ilkley,
United Kingdom,
LS29 8RQ,
West Yorkshire
Map view
Cow Pasture Rd, Ilkley,
Ilkley,
United Kingdom,
LS29 8RQ,
West Yorkshire
City landmarks
Dales Way
2600 ft
33 Bridge Ln
Riverside Gardens
4300 ft
Hangingstone Rd
Ilkley Moor Cow and Calf Rocks
4300 ft
Darwin Gardens
Millenium Maize
2100 ft
Museum
Ilkley Manor House
3800 ft
Wells Rd
White Wells
3200 ft
Museum
Ilkley Toy Museum Ltd
2400 ft
Church
Parish Church of All Saints
2900 ft
Theatre
King's Hall
2200 ft
Church
Church Of St Margaret
2400 ft
Cinema
Ilkley Cinema
2400 ft
Theatre
Ilkley Playhouse
2800 ft
Golf Course
BenRhydding Golf Club
1.1
mi
Olicana
3100 ft
Old Bridge
4500 ft
First Church of Christ Scientist
2200 ft
St John's
3700 ft
Millennium Way
2800 ft
Upstagers Theatre Group
2400 ft
Church
Christchurch
2500 ft
Panorama Stones
2500 ft
Blanc Canvas
2700 ft
Stanza Stone
2800 ft
The Tarn
2900 ft
Dalesway Gallery
2900 ft
Ilkley LS29 8HQ
Ilkley Roman Fort
3800 ft
Ilkley Literature Festival Ltd
3100 ft
Ilkley Manor House and Museum
1.4
mi
Dales Way Link
Ilkley Crags
1.3
mi
Ilkley LS29 8RF
Ilkley Moor
2.0
mi
Nearby
First Church of Christ Scientist
1100 ft
Restaurants
La Stazione
2600 ft
10
White Wells Spa Cafe
3200 ft
7 Wells Road
Christchurch Cafe
3000 ft
The Grove
The Lister Arms
3600 ft
South Hawksworth Street
Lemon Tree
3400 ft
5 Leeds Road
Booths Ilkley
3400 ft
Leeds Road
New Brook Street Deli
3400 ft
5-7 New Brook Street
Clarke Foley
3700 ft
Cunliffe Road Opposite South Hawksworth Street Car Park
Reviews and Ratings
Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
6.2
Location
8.0
Service
6.2
Dining
5.4
Guest reviews
6.4/10
based on 5 reviews
3.5/5
based on 1303 reviews
7.9
7.9/10 based on 1702 reviews
#2 of 3 hotels in Ilkley based on Tripadvisor
Joshua
United Kingdom,
January
2025
5.8/10
Our stay had its ups and downs. While we appreciated the friendly attitudes of the staff and the comfortable feel of the spaces, some aspects fell short. The dining experience was disappointing, and the rooms, despite being clean, felt outdated. Still, there's potential for improvement if the management addresses these issues.
Rooms
6.0
The rooms were clean but felt old-fashioned and could use renovation. The unique feature was that we had ample space in both the bedroom and bathroom.
Service
5.0
The service experience was mixed; while some staff were accommodating, others seemed inexperienced and struggled to answer basic menu questions.
Location
7.0
The location was good; it was a manageable walk into town, which we appreciated, although the exterior had some cleanliness issues.
Dining
5.0
Dining was very disappointing overall, with a limited selection and slow replenishment of supplies at breakfast.
Facilities
5.0
Facilities were basic and in need of updates. The communal areas were tidy, but not particularly well-maintained.
Alex
United Kingdom,
December
2024
7.4/10
The hotel has a charming atmosphere thanks to its historical architecture and spacious grounds. The staff is generally warm and attentive, providing an enjoyable experience. However, some aspects like the inconsistent lift service and minor issues with room heating could use improvements. Overall, it's a nice spot for a relaxing getaway, particularly with its excellent breakfast offerings.
Rooms
7.0
The rooms are quite spacious and comfortable, featuring quality linens and towels, though they could use some modern upgrades.
Service
7.0
Service is friendly, although during busy times staff availability can dip, impacting timely assistance.
Location
9.0
Located just a short walk from the town center, this area is perfect for exploring local attractions and nature paths.
Dining
8.0
Breakfast was a highlight with delicious hot options cooked to order; however, the dinner menu offered limited choices.
Facilities
6.0
The hotel features a decent range of facilities, but improvements could be made in areas like parking and the lift.
Parker
United Kingdom,
December
2024
5.8/10
My experience at this hotel was quite disappointing overall. There were several setbacks, particularly with the service and dining that left much to be desired. However, there were a couple of redeeming aspects, such as the cozy room decor and some staff members who tried to help. Still, I wouldn't recommend this place given my experience.
Rooms
7.0
I was initially allocated a double room instead of a twin, but the staff sorted it out quickly. The room itself was nicely decorated with character, and the bathroom was modern and comfortable.
Service
5.0
While some staff members were friendly and tried their best to remedy issues, the overall service fell short, especially with the reception staff, who were less than helpful when problems arose.
Location
6.0
The hotel's location was decent, as it was near transport links, but the surroundings have lost their charm. The building had great potential but felt down at heel.
Dining
5.0
The dining experience was quite frustrating. Breakfast options were limited, and my breakfast took way too long to arrive, causing issues with my schedule. Dinner wasn't much better with the quality of meals lacking.
Facilities
5.0
The hotel had some amenities, but the additional charge to access the spa facilities felt excessive, and this was disappointing given the premium I paid for my stay.
Alfred
United Kingdom,
December
2024
6.8/10
The hotel has a beautiful setting and is well-located for exploring the surrounding nature. The staff were friendly and made efforts to remedy room concerns, but my experience was overshadowed by issues such as room sizes and inadequate bathroom facilities. While the breakfast was enjoyable, the overall value for the price paid felt lacking due to the issues encountered.
Rooms
5.0
The rooms varied in size, and mine was disappointingly cramped with poor ventilation, leading to an uncomfortable experience.
Service
7.0
The staff were friendly and attentive, responding to my concerns, but the level of service felt inconsistent during busy periods.
Location
9.0
The location is excellent for those wanting to explore nearby walking paths and enjoy nature.
Dining
6.0
The breakfast was a highlight, offering a good selection, but overall dining experiences were mixed, with one disappointing dinner.
Facilities
5.0
The facilities were adequate for a spa hotel, but the issues with room drainage affected my overall experience.
Michael
United Kingdom,
September
2024
6.8/10
I had a decent stay at the hotel, appreciating the friendly staff and the cleanliness of the place. The room was small but well-decorated, and the location was perfect for our outings to the moors. Unfortunately, the dining experience left something to be desired, particularly in terms of portion sizes and the variety offered during breakfast. Overall, it was a reasonable experience, but there were certainly areas for improvement.
Rooms
7.0
The room, although small, was nicely decorated and clean, but I felt it was a bit cramped for an extended stay.
Service
7.0
The staff was accommodating and friendly, always ready to help, though some issues took multiple reports to resolve.
Location
9.0
The hotel's location was ideal for walking the moors and visiting the nearby town, making it convenient for our activities.
Dining
5.0
While breakfast had a good selection, I was disappointed with the portion sizes on my dinner meals, leaving me wanting more.
Facilities
6.0
The hotel's amenities felt a bit tired and in need of updating, but they were functional.