The Craiglands Hotel Sure Hotel Collection By Best Western, Ilkley
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Key details
About the Hotel
Cowpasture Road, West Yorkshire,
Ilkley,
United Kingdom,
LS29 8RQ,
West Yorkshire
“Nestled just a short stroll from the vibrant heart of Ilkley, this hotel made it easy to explore the charming local shops and cafes.”view full review
The Craiglands Hotel Sure Hotel Collection By Best Western is a historical 3-star hotel featuring a luxury spa and a fitness center set in 2.5 hectares of landscaped grounds. Guests can access modern amenities while enjoying locally sourced dining options and comprehensive meeting facilities.
Rooms & Facilities
The Craiglands Hotel Sure Hotel Collection by Best Western offers 63 rooms equipped with flat-screen TVs, tea and coffee-making facilities, and complimentary toiletries. Some rooms feature views of the Yorkshire Moors, while others provide wheelchair access and additional amenities for guests with disabilities.
Dining & Nearby Options
Dining at the hotel is provided by Brasserie1, which showcases locally sourced ingredients and seasonal dishes served in a contemporary setting with garden terrace views. The adjoining bar complements the dining experience with a casual atmosphere.
Leisure & Wellness
The hotel features Verbeia Spa, offering treatments including massage and aromatherapy, as well as facilities such as a hydro pool and sauna. The fitness center is equipped with 25 workout machines, providing varied exercise options for guests.
Business & Transportation
For business needs, The Craiglands Hotel provides a refurbished ballroom with a capacity of 500 delegates alongside smaller meeting rooms. Ilkley train station is a short walk away, offering bus and rail connections to surrounding areas.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Ilkley700 m
Airports
Leeds Bradford (LBA)
16.6
km
Manchester (MAN)
98.2
km
Bus
Bus stop
7.2
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was impressive, featuring freshly prepared options that left a wonderful taste to start the day.” view full review
Relaxing Spa Retreat
“The spa facilities were excellent, with a soothing jacuzzi and a tranquil relaxation room that provided the perfect escape.” view full review
Spacious Room Upgrade
“My upgraded room was incredibly spacious, allowing for easy movement and a comfortable stay.” view full review
Fantastic Shower Pressure
“The shower had amazing pressure, providing a refreshing experience after a long day of activities.” view full review
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Room features
Heating
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Cowpasture Road, West Yorkshire,
Ilkley,
United Kingdom,
LS29 8RQ,
West Yorkshire
Map view
Cowpasture Road, West Yorkshire,
Ilkley,
United Kingdom,
LS29 8RQ,
West Yorkshire
City landmarks
Landmark
Dales Way
790 m
Landmark
Riverside Gardens
1.3
km
Landmark
Ilkley Moor Cow and Calf Rocks
1.3
km
Landmark
Millenium Maize
630 m
Museum
Ilkley Manor House
1.2
km
Landmark
White Wells
960 m
Museum
Ilkley Toy Museum Ltd
710 m
Church
Parish Church of All Saints
860 m
Theatre
King's Hall
660 m
Church
Church Of St Margaret
730 m
Cinema
Ilkley Cinema
730 m
Theatre
Ilkley Playhouse
850 m
Golf Course
BenRhydding Golf Club
1.7
km
Landmark
Olicana
920 m
Landmark
Old Bridge
1.4
km
Landmark
First Church of Christ Scientist
660 m
Landmark
St John's
1.1
km
Landmark
Millennium Way
840 m
Landmark
Upstagers Theatre Group
720 m
Church
Christchurch
740 m
Landmark
Panorama Stones
750 m
Landmark
Blanc Canvas
820 m
Landmark
Stanza Stone
850 m
Landmark
The Tarn
880 m
Landmark
Dalesway Gallery
880 m
Landmark
Ilkley Roman Fort
1.1
km
Landmark
Ilkley Literature Festival Ltd
940 m
Landmark
Ilkley Manor House and Museum
2.3
km
Landmark
Ilkley Crags
2.2
km
Landmark
Ilkley Moor
3.1
km
Nearby
First Church of Christ Scientist
310 m
Restaurants
La Stazione
780 m
10
White Wells Spa Cafe
950 m
7 Wells Road
Christchurch Cafe
890 m
The Grove
The Lister Arms
1.1
km
South Hawksworth Street
Lemon Tree
1.0
km
5 Leeds Road
Booths Ilkley
1.0
km
Leeds Road
New Brook Street Deli
1.0
km
5-7 New Brook Street
Clarke Foley
1.1
km
Cunliffe Road Opposite South Hawksworth Street Car Park
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
3.5/5
based on 1303 reviews
7.9
7.9/10 based on 1750 reviews
#2 of 3 hotels in Ilkley based on Tripadvisor
Joshua
United Kingdom,
January
2025
5.8/10
Our stay had its ups and downs. While we appreciated the friendly attitudes of the staff and the comfortable feel of the spaces, some aspects fell short. The dining experience was disappointing, and the rooms, despite being clean, felt outdated. Still, there's potential for improvement if the management addresses these issues.
Rooms
6.0
The rooms were clean but felt old-fashioned and could use renovation. The unique feature was that we had ample space in both the bedroom and bathroom.
Service
5.0
The service experience was mixed; while some staff were accommodating, others seemed inexperienced and struggled to answer basic menu questions.
Location
7.0
The location was good; it was a manageable walk into town, which we appreciated, although the exterior had some cleanliness issues.
Dining
5.0
Dining was very disappointing overall, with a limited selection and slow replenishment of supplies at breakfast.
Facilities
5.0
Facilities were basic and in need of updates. The communal areas were tidy, but not particularly well-maintained.
Alex
United Kingdom,
December
2024
7.4/10
The hotel has a charming atmosphere thanks to its historical architecture and spacious grounds. The staff is generally warm and attentive, providing an enjoyable experience. However, some aspects like the inconsistent lift service and minor issues with room heating could use improvements. Overall, it's a nice spot for a relaxing getaway, particularly with its excellent breakfast offerings.
Rooms
7.0
The rooms are quite spacious and comfortable, featuring quality linens and towels, though they could use some modern upgrades.
Service
7.0
Service is friendly, although during busy times staff availability can dip, impacting timely assistance.
Location
9.0
Located just a short walk from the town center, this area is perfect for exploring local attractions and nature paths.
Dining
8.0
Breakfast was a highlight with delicious hot options cooked to order; however, the dinner menu offered limited choices.
Facilities
6.0
The hotel features a decent range of facilities, but improvements could be made in areas like parking and the lift.
Parker
United Kingdom,
December
2024
5.8/10
My experience at this hotel was quite disappointing overall. There were several setbacks, particularly with the service and dining that left much to be desired. However, there were a couple of redeeming aspects, such as the cozy room decor and some staff members who tried to help. Still, I wouldn't recommend this place given my experience.
Rooms
7.0
I was initially allocated a double room instead of a twin, but the staff sorted it out quickly. The room itself was nicely decorated with character, and the bathroom was modern and comfortable.
Service
5.0
While some staff members were friendly and tried their best to remedy issues, the overall service fell short, especially with the reception staff, who were less than helpful when problems arose.
Location
6.0
The hotel's location was decent, as it was near transport links, but the surroundings have lost their charm. The building had great potential but felt down at heel.
Dining
5.0
The dining experience was quite frustrating. Breakfast options were limited, and my breakfast took way too long to arrive, causing issues with my schedule. Dinner wasn't much better with the quality of meals lacking.
Facilities
5.0
The hotel had some amenities, but the additional charge to access the spa facilities felt excessive, and this was disappointing given the premium I paid for my stay.
Alfred
United Kingdom,
December
2024
6.8/10
The hotel has a beautiful setting and is well-located for exploring the surrounding nature. The staff were friendly and made efforts to remedy room concerns, but my experience was overshadowed by issues such as room sizes and inadequate bathroom facilities. While the breakfast was enjoyable, the overall value for the price paid felt lacking due to the issues encountered.
Rooms
5.0
The rooms varied in size, and mine was disappointingly cramped with poor ventilation, leading to an uncomfortable experience.
Service
7.0
The staff were friendly and attentive, responding to my concerns, but the level of service felt inconsistent during busy periods.
Location
9.0
The location is excellent for those wanting to explore nearby walking paths and enjoy nature.
Dining
6.0
The breakfast was a highlight, offering a good selection, but overall dining experiences were mixed, with one disappointing dinner.
Facilities
5.0
The facilities were adequate for a spa hotel, but the issues with room drainage affected my overall experience.
Michael
United Kingdom,
September
2024
6.8/10
I had a decent stay at the hotel, appreciating the friendly staff and the cleanliness of the place. The room was small but well-decorated, and the location was perfect for our outings to the moors. Unfortunately, the dining experience left something to be desired, particularly in terms of portion sizes and the variety offered during breakfast. Overall, it was a reasonable experience, but there were certainly areas for improvement.
Rooms
7.0
The room, although small, was nicely decorated and clean, but I felt it was a bit cramped for an extended stay.
Service
7.0
The staff was accommodating and friendly, always ready to help, though some issues took multiple reports to resolve.
Location
9.0
The hotel's location was ideal for walking the moors and visiting the nearby town, making it convenient for our activities.
Dining
5.0
While breakfast had a good selection, I was disappointed with the portion sizes on my dinner meals, leaving me wanting more.
Facilities
6.0
The hotel's amenities felt a bit tired and in need of updating, but they were functional.
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